The Wastewater Division strives to protect the health of the citizens of Richland Hills by reducing sanitary sewer overflows and proper cleaning up of sewage spills. Employees camera and inspect the 60 miles of sewer mains throughout the city on a regularly scheduled basis to monitor the condition of the lines and to prevent blockages and sewer overflows. Sewer stoppage has top priority, followed by replacement and upgrade of the 60 miles of sewer mains in the system on an as need basis.
Citizens' experiencing sewer back up problems should contact the Public Works Department before contacting a plumber. Wastewater personnel will investigate and determining if the problem is in the city main or on the customers side of the line. If the problem is in the city main, city crews will resolve the problem. If it is determined the problem is on the customer's side, the residents will be notified and advised to contact a plumber.
Contact the Public Works Department, M-TH 7:30 a.m. - 5:30 p.m; FRI. 7:30-11:30 a.m. at (817) 616-3830, for after hour issues call the non-emergency dispatch at (817) 281-1000.
CITY OF RICHLAND HILLS SANITARY SEWER REIMBURSEMENT PROGRAM FOR PROPERTY OWNERS
Richland Hills has a limited number of sanitary sewer reimbursement rebates in the amount of $500 available to residents who replace their existing sewer lines. Residents should contact Kelley Ledesma at the Community Development Dept. at 817-616-3770 or by email at firstname.lastname@example.org to obtain information prior to replacement. CLICK HERE for detailed information and application.
YOU CAN HELP PREVENT SEWER BACK UPS
Click on links below for important information
MOIST WIPES OF ALL TYPES ARE NOT FLUSHABLE!
CLICK HERE TO LEARN IMPORTANT INFORMATION ON ITEMS THAT SHOULD NOT BE FLUSHED DOWN YOUR TOILETS.
HELP PREVENT SEWER BACK-UP! FOR MORE INFORMATION FOLLOW THIS LINK: CEASE THE GREASE