Public Works


The Public Works Department is responsible for many issues affecting individuals and their homes, neighborhoods and community.

The department organization includes:

Pothole Patrol — Report a Pothole

What is a Pothole? Images of what is and is not a pothole. Public Works logo

Report a pothole to Public Works using this online form. Public Works staff will have the pothole repaired within 72 hours, excluding weekends, holidays and any unforeseen water or wastewater emergencies.


The City of Richland Hills Department of Public Works employees maintain current Texas Commission on Environmental Quality licenses and are active in continuing education programs to maintain license compliance and stay up-to-date with current procedures, rules and regulations. The Public Works Department maintains active memberships in the Texas chapters of the American Public Works Association, American Water Works Association, Water Environment Federation, and the Water Environment Association of Texas. Richland Hills Public Works adheres to the Federal and State regulations as set forth by the U.S. Environmental Protection Agency  and the Texas Commission on Environmental Quality.

Community Development Block Grant

The Community Development Block Grant (CDBG) is a flexible program that provides communities with resources to address a wide range of unique community development needs. CDBG is one of the longest continuously run programs at the U.S. Department of Housing and Urban Development (HUD). It provides annual grants on a formula basis to cities, counties and states. You can learn more about CDBG on Tarrant County's website.

A map of low- and moderate-income information is available from HUD. To view Richland Hills' data on the HUD map, click on the blue location marker then scroll through the pop-up window until you see "LMISD by Place: Richland Hills city."