What happens if the Richland Hills Fire-Rescue ambulance is unavailable?

When our ambulance is busy on an incident or during times when our staffing drops below five personnel, we utilize MedStar EMS as our mutual aid ambulance.

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1. How long has Richland Hills been providing ambulance service?
2. How is the ambulance staffed?
3. How many calls do you run?
4. How many ambulances do you operate?
5. What happens if the Richland Hills Fire-Rescue ambulance is unavailable?
6. Does the fire engine have the same equipment as an ambulance?
7. Who do I contact for ambulance billing questions?
8. Will I still be charged for ambulance services if I'm on Medicare or Medicaid?
9. What if I am unable to provide my insurance at the time of ambulance service?
10. How much does ambulance service cost the community?
11. Who do I contact if I have questions or concerns about ambulance service or the billing proces?